Tag Archives: hiring
Help Beautify Obsidian Portal
One of my favorite parts of the Reforge redesign is the ability to choose a nice high-resolution background image for your campaign. You can change the tone of your game from high fantasy to space opera to gritty urban streets just by selecting an image.
However, we need more images! Our current background image library is too small and we need help expanding it to add more images and give people a variety to choose from. To that end, we need someone with an eye for imagery and color and the ability to put together an image / color scheme combo that will make peoples’ campaigns look awesome.
Update: We’ve gotten quite a few responses, so I’m closing this down for now. After we’ve interviewed some candidates, if we are still looking for someone, I’ll re-open this.
We’ve grown to a size now where every day we get a lot of questions about some of the basics of the site, plus people having trouble logging in or figuring out how to reset their password. We want to provide the best possible customer service experience that we can, but we all have day jobs and other responsibilities that keep us busy, and we’re slowly getting buried.
We need someone to help us answer support tickets, review user feedback, and just generally help Obsidian Portal users who have questions and issues. Can you help us out?
Answer help requests using our support system
Keep an eye on Twitter, Facebook, and Kickstarter for people who are in need of help
Keep an eye on our community forum and give help there when necessary
Good writing skills
Helpful and courteous
Able to navigate a virtual helpdesk system (we use tenderapp.com)
Familiarity with social media
Previous customer service experience a plus
In-depth coding knowledge or Obsidian Portal experience is NOT required.
$10/hr, with an expected commitment of 5-10 hours per week.
Work from home, a coffee shop, or anywhere else you bring your laptop
Extremely flexible schedule! Fit this job in around your other work, whenever you have a spare moment or two
Hang out in a chat room all day with Jerry and Micah passing around links about RPGs and video games and other geeky stuff
How to Apply
Send a resume detailing your customer service background and experience to firstname.lastname@example.org
This is a remote contractor position. You are responsible for providing your own computer, software, equipment, and internet connection.